Inside procurement teams everywhere, employees are quietly adopting unapproved AI tools to speed up their work. While traditionally framed strictly as a security threat to be shut down, "shadow AI" is actually a symptom of a deeper organisational problem: governance, processes, and formal tooling failing to keep pace with how people actually operate. Far from being harmless, unsanctioned tools quietly drain cost, productivity, and trust long before the risks ever show up on an executive dashboard.

In this insightful panel discussion, industry experts reframe shadow AI from a policy breach into valuable feedback. The session breaks down why employees resort to unsanctioned software and provides practical strategies for designing governance that enables productivity rather than pushing teams back into the shadows. Attendees will learn how to transition from reactive fire-drills to a future-proofed, governed AI strategy that maintains vital safeguards without stifling efficiency.